Privacy Policy

Last reviewed 31 July 2026

This policy explains what Vantage collects about you, why, and who else sees it. We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Vantage is a trading name of Parker Aviation Pty Ltd, ABN 47 676 222 834, trading as Fly Vantage.

What we collect

Account details: your name, email address and mobile number.

Booking details: the flights you request, dates, passenger numbers, pickup and drop-off points, baggage, and any notes you add.

Safety information: passenger weights where required for weight and balance.

Payment records: the amount, date and status of payments. We never see or store your full card number. Card details go directly to Stripe.

Your position, but only while you choose to share a flight. If you start sharing on the day, the app records where your device is, how high and how fast, until you stop or the flight ends. You start it, you can stop it at any time, and we do not collect your position at any other moment.

Photos you add to a flight, and the time each was taken. We use that time to work out where you were when you took it.

Basic technical information from your device when you use the app.

Why we collect it

To arrange and confirm your flight, to plan the aircraft load safely, to take payment, to contact you about changes, and to meet aviation record-keeping obligations.

We use your email for flight-related messages regardless of marketing preferences, because we may need to reach you about a change at short notice.

Who we share it with

Anyone you send your flight card link to. This is the one place where you, not us, decide who sees your information. A flight card shows the route, your position while you are sharing it, and any photos you add. It carries no price, no booking code and no contact details. Anyone holding the link can open it without an account, so send it only to people you are happy to have it, and ask us to switch the link off if you change your mind.

The operator, Bekaa Air, receives the passenger and load information needed to conduct your flight safely. This sharing is unavoidable, because they are flying you.

Stripe processes payments and holds your card details under its own privacy terms.

Supabase hosts our database. Resend delivers our email.

Venues receive only what is needed for a booking made on your behalf, such as a name and party size.

We do not sell your personal information.

Where it is stored

Our database is hosted in Australia (ap-southeast-2). Some providers, including Stripe and our email provider, may process information overseas under their own safeguards.

Analytics and advertising

We use Google Analytics to understand how people move through the site, and the Meta pixel to measure whether our advertising leads to bookings. Both set cookies in your browser and both send information to those companies, including pages you view and, when you book, that a booking happened and what it was worth.

When you make a booking we also send Meta a record of that purchase from our own server, so it can be measured even if your browser blocks the pixel. Anything identifying you in that record, such as your email address, is hashed before it is sent.

We do not use either of them to make decisions about you as an individual, and neither of them is used to set your price.

You can stop both. Browser settings and tracker-blocking extensions block them, "Do Not Track" and Global Privacy Control are honoured where your browser sends them, and Meta's own controls at facebook.com/settings limit what it does with activity from other sites. Blocking them does not affect your booking or your flight.

Marketing

We only send marketing email if you opt in, and you can turn it off at any time in Settings or by using the unsubscribe link.

Access, correction and deletion

You can view and correct your details in the app, and request a copy of what we hold or ask us to delete your account by emailing brendan@parkeraero.au.

We may need to keep some booking and safety records after deletion where aviation or tax law requires it.

Complaints

If you are concerned about how we have handled your information, contact us first at brendan@parkeraero.au. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.